ca arcserver backup安装agent故障处理（ON RHEL 6）

日志文件路径
[root@DataGuard logs]# pwd
/opt/CA/ABcmagt/logs

错误日志
Following errors would be recored in caagent.log

07/27 11:54:06(25951) - (stcpReceive)Timeout, torcv=8, length=8, Interrupted system call
07/27 11:54:06(25951) - (_AGBRAppendSubBrowser) Failed in _AGBROpenDir(), ret=-1
07/27 11:54:06(25951) - (_AGBRSpawnSubBrowser): Failed in _AGBRAppendSubBrowser(), ret=-1
07/27 11:54:06(25951) - (uniBrowser) no sub-browser is available

Solution:

1) If The Linux machine is 64bit machine, then make sure latest verion of following libraries are intallted on the linux machine as per its flavour. Installed following libraries:

Example: Here are list of library for Redhat linux.
- ncurses-devel-32bit-5.5-42
- libstdc++-devel-4.1.3-29
- glibc-2.5-25
- libstdc++41-4.1.2_20061115-5
- compat-32bit-2006.1.25-29
- compat-2006.1.25-29
- glibc-devel-32bit-2.5-25
- libgcc41-32bit
- glibc-devel-32bit-2.4-31.2.x86_64.rpm

2) Edited the Agent.cfg file under the folder BABcmagt folder and commented the line ENV LD_ASSUME_KERNEL=2.4.18
[root@DataGuard ABcmagt]# cat agent.cfg

[0]
#[LinuxAgent]
NAME LinuxAgent
VERSION 15.0
HOME /opt/CA/ABuagent
#ENV CA_ENV_DEBUG_LEVEL=4
ENV AB_OS_TYPE=REDHAT_64
ENV UAGENT_HOME=/opt/CA/ABuagent
#ENV LD_ASSUME_KERNEL=2.4.18
ENV LD_LIBRARY_PATH=/opt/CA/ABcmagt:$LD_LIBRARY_PATH:/SharedComponents/lib:/opt/CA/A
Buagent/libENV SHLIB_PATH=/opt/CA/ABcmagt:$SHLIB_PATH:/SharedComponents/lib:/opt/CA/ABuagent/li
bENV LIBPATH=/opt/CA/ABcmagt:$LIBPATH:/SharedComponents/lib:/opt/CA/ABuagent/lib
BROWSER cabr
AGENT uagentd
MERGE umrgd
VERIFY umrgd

[260]
#[Data Mover]
NAME ABdatmov
VERSION 15.0
HOME /opt/CA/ABdatamover
#ENV CA_ENV_DEBUG_LEVEL=4
#ENV CA_ENV_NDMP_LOG_DEBUG=1
ENV AB_OS_TYPE=RHEL_2.6.32_X86_64
ENV DATAMOVER_HOME=/opt/CA/ABdatamover
ENV LD_LIBRARY_PATH=/opt/CA/ABdatamover/lib:/opt/CA/ABcmagt:$LD_LIBRARY_PATH:/Shared
Components/libENV SHLIB_PATH=/opt/CA/ABdatamover/lib:/opt/CA/ABcmagt:$SHLIB_PATH:/SharedComponents
/libENV LIBPATH=/opt/CA/ABdatamover/lib:/opt/CA/ABcmagt:$LIBPATH:/SharedComponents/lib
BROWSER NDMPServer
AGENT dagent

[36]
#[ABcmagt]
#NAME ABcmagt
#HOME /opt/CA/ABcmagt
#TCP_PORT 6051
#UDP_PORT 6051
#UDP_BCAST_PORT 41524
#DOS_MAXITEMS 1000
#DOS_DEFAULTTIMEOUT 30

3) caagent disable all
caagent enable all
4) If the problem continue then Restart Linux Server

参考文档：
https://arcserve.zendesk.com/hc/en-us/articles/202872345-Backup-of-Linux-agent-give-error-No-Sub-browser-is-available