【翻译自mos文章】在windows 2012上安装rac时，GI 的安装失败，报OUI-35024

在windows 2012上安装rac时，GI 的安装失败，报OUI-35024

来源于：

RAC on Windows 2012: Grid Infrastructure Installation Fails With OUI-35024 (文档 ID 1907834.1)

适用于：

Oracle Database - Enterprise Edition - Version 11.2.0.3 and later

Microsoft Windows x64 (64-bit)

症状：

Oracle GI 11.2.0.1.0安装失败，在instllActions.log文件中报OUI-35024 错误。

===============================================================================
c:\program files\oracle\inventory\logs\installActions2014-07-03_04-53-01PM.log
===============================================================================

INFO: creating folder 'Universal Installer' on cluster nodes 'node1,node2'
INFO: creating folder 'Universal Installer' on cluster nodes 'node1,node2'
INFO: Exception thrown from action: 'ntCreateItem'
 Exception Name: 'Cluster Exception'
 Exception String: 'OUI-35024: Error in copying file from source location 'C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Oracle - OraCrs11g_home1\Oracle Installation Products\Universal Installer.lnk' to destination 'C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Oracle - OraCrs11g_home1\Oracle Installation Products\Universal Installer.lnk' on node 'node1'. [The process cannot access the file because it is being used by another process.
]'
 Exception Severity: '0'
SEVERE: oracle.sysman.oii.oiil.OiilActionException: OUI-35024: Error in copying file from source location 'C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Oracle - OraCrs11g_home1\Oracle Installation Products\Universal Installer.lnk' to destination 'C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Oracle - OraCrs11g_home1\Oracle Installation Products\Universal Installer.lnk' on node 'node1'. [The process cannot access the file because it is being used by another process.
]
    at ssCreateItemw32.clusterInstallAction(ssCreateItemw32.java:518)
    at oracle.sysman.oii.oiip.osd.win32.OiipwWindowsClusterExecution.doComponentActions(OiipwWindowsClusterExecution.java:604)
    at oracle.sysman.oii.oiip.osd.win32.OiipwWindowsClusterExecution.executeClusterActions(OiipwWindowsClusterExecution.java:240)
    at oracle.sysman.oii.oiif.oiifw.OiifwClusterRemoteOpsWCCE.doOperation(OiifwClusterRemoteOpsWCCE.java:186)
    at oracle.sysman.oii.oiif.oiifb.OiifbCondIterator.iterate(OiifbCondIterator.java:171)
    at oracle.sysman.oii.oiif.oiifw.OiifwActionsPhaseWCDE.doOperation(OiifwActionsPhaseWCDE.java:641)
    at oracle.sysman.oii.oiif.oiifb.OiifbLinearIterator.iterate(OiifbLinearIterator.java:147)
    at oracle.sysman.oii.oiic.OiicInstallAPISession$OiicAPISelCompsInstall.doOperation(OiicInstallAPISession.java:1095)
    at oracle.sysman.oii.oiif.oiifb.OiifbCondIterator.iterate(OiifbCondIterator.java:171)
    at oracle.sysman.oii.oiic.OiicInstallAPISession.doInstallAction(OiicInstallAPISession.java:679)
    at oracle.sysman.oii.oiic.OiicInstallAPISession.access$000(OiicInstallAPISession.java:94)
    at oracle.sysman.oii.oiic.OiicInstallAPISession$OiicActionsThread.run(OiicInstallAPISession.java:971)

原因：

在windows 2012上，IPv4的公共网卡和私有网卡使用windows的 Automatic Metric 特性。 Automatic Metric 是一个新特性。

该新特性用于自动为基于 link speed的local routes配置metric。默认情况下，该特性是启动的，该特性也可以通过指定一个特定metric的形式来手工配置。

当该特性被启用并且使用默认值时，当安装GI时，有可能会导致OUI选择私有网卡作为默认public hostname

解决方案

手工配置 Automatic Metric Values

为了防止OUI 选择错误的网卡，执行下面的步骤：

-   In Control Panel, double-click Network Connections.
-  Right-click a network interface, and then click Properties.
-  Click Internet Protocol (TCP/IP), and then click Properties.
-  On the General tab, click Advanced.
-  To specify a metric, on the IP Settings tab, click to clear the Automatic metric check box.
-  In the Interface Metric field, set the public network interface metric to a lower value than the private network interface. For example, you might set the public network interface metric to 100 and the private network interface metric to 300.

这个需求被载于下面的文档中：

- For version 11gR2 here:

http://st-doc.us.oracle.com/11/112/install.112/e48194/typinstl.htm#CIHFGGFI

参考：

An explanation of the Automatic Metric feature for Internet Protocol routes: http://support.microsoft.com/kb/299540