SUN V880 PCI I/O FAN tray 故障处理方案

一.故障信息

1.1.故障信息

Log摘要System Configuration:Oracle Corporationsun4u Sun Fire 880System clock frequency: 150 MHzMemory size: 8192 Megabytes ========================= CPUs =============================================== RunE$CPUCPUBrdCPUMHzMB Impl.Mask --- ----- ---- ---- ------- ---- A09008.0 US-III+2.3B19008.0 US-III+2.3A29008.0 US-III+2.3B39008.0 US-III+2.3 ========================= Memory Configuration =============================== LogicalLogicalLogical MCBankBankBankDIMMInterleaveInterleavedBrdIDnumsizeStatusSizeFactorwith-------------------------------------------------------A00512MBno_status256MB8-way0A01512MBno_status256MB8-way0A02512MBno_status256MB8-way0A03512MBno_status256MB8-way0B10512MBno_status256MB8-way1B11512MBno_status256MB8-way1B12512MBno_status256MB8-way1B13512MBno_status256MB8-way1A20512MBno_status256MB8-way0A21512MBno_status256MB8-way0A22512MBno_status256MB8-way0A23512MBno_status256MB8-way0B30512MBno_status256MB8-way1B31512MBno_status256MB8-way1B32512MBno_status256MB8-way1B33512MBno_status256MB8-way1 ========================= IO Cards ========================= BusMaxIOPort BusFreq BusDev,BrdTypeIDSide Slot MHzFreq Func State NameModel---- ---- ---- ---- ---- ---- ---- ---- ----- ------------------------------------------------------I/OPCI8B333332,0okSUNW,qlc-pci1077,2300.1077.106.1+I/OPCI9B633332,0okSUNW,qlc-pci1077,2300.1077.106.1+I/OPCI9B533333,0okSUNW,qlc-pci1077,2300.1077.106.1+I/OPCI9B433334,0okSUNW,qlc-pci1077,2300.1077.106.1+ No failures found in System=========================== ========================= Environmental Status ========================= System Temperatures (Celsius):-------------------------------DeviceTemperatureStatus---------------------------------------CPU069OKCPU169OKCPU270OKCPU366OKMB32OKIOB29OKDBP030OK ================================= Front Status Panel:-------------------Keyswitch position: NORMAL System LED Status:GEN FAULTREMOVE[ ON][OFF] DISK FAULTPOWER FAULT[OFF][OFF] LEFT THERMAL FAULT RIGHT THERMAL FAULT[ ON][OFF] LEFT DOORRIGHT DOOR[OFF][OFF] ================================= Disk Status:PresenceFault LEDRemove LEDDISK0: [PRESENT][OFF][OFF]DISK1: [PRESENT][OFF][OFF]DISK2: [PRESENT][OFF][OFF]DISK3: [PRESENT][OFF][OFF]DISK4: [PRESENT][OFF][OFF]DISK5: [PRESENT][OFF][OFF]DISK6: [EMPTY]DISK7: [EMPTY]DISK8: [EMPTY]DISK9: [EMPTY]DISK10: [EMPTY]DISK11: [EMPTY] ================================= Fan Bank :---------- BankSpeedStatusFan State( RPMS )------------------------------CPU0_PRIM_FAN2189[ENABLED]OKCPU1_PRIM_FAN2290[ENABLED]OKCPU0_SEC_FAN0[DISABLED]OKCPU1_SEC_FAN0[DISABLED]OKIO0_PRIM_FAN0[DISABLED]ERRORIO1_PRIM_FAN0[DISABLED]ERRORIO0_SEC_FAN3947[ENABLED]OKIO1_SEC_FAN3896[ENABLED]OKIO_BRIDGE_PRIM_FAN3333[ENABLED]OKIO_BRIDGE_SEC_FAN0[DISABLED]OK ================================= Power Supplies:---------------Current Drain:SupplyStatusFan FailTemp FailCS Fail3.3V5V12V48V------------------------------------------------------PS0GOOD6323PS1GOOD6323PS2GOOD6323 ========================= HW Revisions ======================================= System PROM revisions:----------------------OBP 4.6.7 2002/07/24 15:42 IO ASIC revisions:------------------PortModelIDStatus Version-------- ---- ------ -------Schizo8ok4Schizo9ok4# System Configuration:Oracle Corporationsun4u Sun Fire 880System clock frequency: 150 MHzMemory size: 8192 Megabytes ========================= CPUs =============================================== RunE$CPUCPUBrdCPUMHzMB Impl.Mask --- ----- ---- ---- ------- ---- A09008.0 US-III+2.3B19008.0 US-III+2.3A2 9008.0 US-III+2.3B39008.0 US-III+2.3 ========================= Memory Configuration =============================== LogicalLogicalLogical MCBankBankBankDIMMInterleaveInterleavedBrd IDnumsizeStatusSizeFactorwith-------------------------------------------------------A00512MBno_status256MB8-way0A01512MBno_status256MB8-way0A02512MBno_status256MB8-way0A03512MBno_status256MB8-way0B10512MBno_status256MB8-way1B11512MBno_status256MB8-way1B12512MBno_status256MB8-way1B13512MBno_status256MB8-way1A20512MBno_status256MB8-way0A21512MBno_status256MB8-way0A22512MBno_status256MB8-way0A23512MBno_status256MB8-way0B30512MBno_status256MB8-way1B31512MBno_status256MB8-way1B32512MBno_status256MB8-way1B33512MBno_status256MB8-way1 ========================= IO Cards ========================= BusMaxIOPort BusFreq BusDev,BrdTypeIDSide Slot MHzFreq Func State NameModel---- ---- ---- ---- ---- ---- ---- ---- ----- ------------------------------------------------------I/OPCI8B333332,0okSUNW,qlc-pci1077,2300.1077.106.1+I/OPCI9B633332,0okSUNW,qlc-pci1077,2300.1077.106.1+I/OPCI9B533333,0okSUNW,qlc-pci1077,2300.1077.106.1+I/OPCI9B433334,0okSUNW,qlc-pci1077,2300.1077.106.1+ No failures found in System #dmesgJan 15 11:39:50 csu picld[203]: [ID 625010 daemon.error] WARNING: Device IO0_PRIM_FAN failure detectedJan 15 13:16:53 csu picld[208]: [ID 625010 daemon.error] WARNING: Device IO0_PRIM_FAN failure detectedJan 15 14:46:34 csu picld[204]: [ID 625010 daemon.error] WARNING: Device IO0_PRIM_FAN failure detected

1.2.故障定位

客户反应，SUN V880前面板，温度LED指示灯橙黄色。通过系统错误信息得知：IO0_PRIM_FAN0[DISABLED]ERRORIO1_PRIM_FAN0[DISABLED]ERROR通过dmesg 查看出IO0_PRIM_FAN 检查有问题，不排除IO1_PRIM_FAN和机器内部灰尘过多导致.因此，先准备2块PCI I/O Fan Tray和吸尘器（有可能机器内部灰尘过多，导致风扇告警），同时解决此次故障。

二.故障处理

2.1.先决条件

注意

确保系统关机，电源断开 操作时，使用防静电护腕 添加或更换硬件组件之前请作好数据备份。如果部件未正确安装，则可能会导致数据丢失。

2.2.准备项

准备确认项
类型	准备项	状态
硬件	笔记本一台	已准备就绪
串口线一根	已准备就绪
一字、十字螺丝刀各一把	已准备就绪
防静电护腕一个	已准备就绪
新2块IO_PRIM_FAN	已准备就绪
软件
其它

2.3.操作项

操作项列表
序号	操作项	操作内容	状态
1	确认系统关机	建议客户应用及业务数据备份
2	使用POST诊断	定位系统故障的确切位置
3	佩戴防静电护腕	确认已经佩戴防静电护腕，并且防静电护腕连接到机柜上的未涂漆部分
4	断开电源	断开主电源和次电源
5	移除服务检修盖
6	拆除处理器板
7	将取下的处理器板放置在防静电的材质表面
8	拆开移除处理器前盖
9	确认IO_PRIM_FAN位置
10	从防静电包装中取出IO_PRIM_FAN
11	安装IO_PRIM_FAN
12	重新安装处理器板
13	确认故障影响消失	确认新更换的硬件无告警
确认新的硬件在系统中就绪
用户确认应用及业务数据不受影响
14	收尾	清理现场，结束工作

三.参考信息

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