License Server Version 11.9 Installation on Windows Server 2003 Hangs
2012-05-27 21:38
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When installing License Server 11.9 on Windows Server 2003, the setup might stop responding and cannot be cancelled. The following message is displayed:
“Please wait while the Setup Wizard installs Citrix Licensing.”
Cause
The issue occurs because a Microsoft Hotfix is not installed.
Resolution
Following are some of the resolutions to resolve the preceding issue:
Install Microsoft KB956572 as specified in the Forum Post.
Install all patches for Windows 2003 based on the following from Citrix eDocs:
“The Citrix License Server might stop during installation on Windows 2003 x86 and x64.
Workaround: Install all the Microsoft Service Packs and updates. [#32050]”
“Please wait while the Setup Wizard installs Citrix Licensing.”
Cause
The issue occurs because a Microsoft Hotfix is not installed.
Resolution
Following are some of the resolutions to resolve the preceding issue:
Install Microsoft KB956572 as specified in the Forum Post.
Install all patches for Windows 2003 based on the following from Citrix eDocs:
“The Citrix License Server might stop during installation on Windows 2003 x86 and x64.
Workaround: Install all the Microsoft Service Packs and updates. [#32050]”
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