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WMF版本变化,导致Windows2008 R2 SP1上安装Lync失败

2011-03-16 16:08 344 查看
在Windows2008 R2 SP1上安装Lync时,会安装失败,报如下错误:

Name of prerequisite: Wmf2008R2 MM/DD/YYYY HH:MM:SS AM

Name of prerequisite: Wmf2008R2 MM/DD/YYYY HH:MM:SS AM

Type of prerequisite: exe MM/DD/YYYY HH:MM:SS AM

Method used to check prerequisite state: WmfNeeded2008R2() MM/DD/YYYY HH:MM:SS AM

Result of state check: True MM/DD/YYYY HH:MM:SS AM

Executing external command: C:\Windows\system32\dism.exe /online /norestart /add-package

/packagepath:C:\Windows\servicing\Packages\Microsoft-Windows-Media-Format-

Package~31bf3856ad364e35~amd64~~6.1.7600.16385.mum /ignorecheck MM/DD/YYYY HH:MM:SS AM

Installation result: -2146762496 MM/DD/YYYY HH:MM:SS AM

Error: Prerequisite installation failed: Wmf2008R2

Details

Type: PrereqInstallFailed

Stack Trace

at Microsoft.Rtc.Internal.Tools.Bootstrapper.BootstrapperTask.AddMsiPrereq(String prereqName)

at Microsoft.Rtc.Management.Internal.Utilities.LogWriter.InvokeAndLog[T](Action`1 action, T arg)

Type of prerequisite: exe MM/DD/YYYY HH:MM:SS AM

Method used to check prerequisite state: WmfNeeded2008R2() MM/DD/YYYY HH:MM:SS AM

Result of state check: True MM/DD/YYYY HH:MM:SS AM

Executing external command: C:\Windows\system32\dism.exe /online /norestart /add-package

/packagepath:C:\Windows\servicing\Packages\Microsoft-Windows-Media-Format-

Package~31bf3856ad364e35~amd64~~6.1.7600.16385.mum /ignorecheck MM/DD/YYYY HH:MM:SS AM

Installation result: -2146762496 MM/DD/YYYY HH:MM:SS AM

Error: Prerequisite installation failed: Wmf2008R2

Details

Type: PrereqInstallFailed

Stack Trace

at Microsoft.Rtc.Internal.Tools.Bootstrapper.BootstrapperTask.AddMsiPrereq(String prereqName)

at Microsoft.Rtc.Management.Internal.Utilities.LogWriter.InvokeAndLog[T](Action`1 action, T arg)

在Windows2008 R2上安装Lync时,安装程序会自动安装组件Windows-Media-Format,然后再安装Lync程序。

但在Windows2008 R2 SP1,lync安装程序在安装组件Windows-Media-Format时会报错导致安装失败。

这是因为升级到R2 SP1后Windows-Media-Format的版本从6.1.7600.16385变成了6.1.7601.17514,而集成在

Lync安装程序里面的调用命令是:

Executing external command: C:\Windows\system32\dism.exe /online /norestart /add-package

/packagepath:C:\Windows\servicing\Packages\Microsoft-Windows-Media-Format-

Package~31bf3856ad364e35~amd64~~6.1.7600.16385.mum /ignorecheck

所有因找不到组件而安装失败。

因此我们要在安装lync之前,先手动安装该组件并重启后再安装Lync,安装该组件命令如下:

%systemroot%\system32\dism.exe /online /add-package /packagepath:%windir%\servicing\Packages\Microsoft-Windows-Media-Format-Package~31bf3856ad364e35~amd64~~6.1.7601.17514.mum /ignorecheck

KB Article 2522454: Lync Server 2010 Setup or Remove Lync Components Fails on Windows Server 2008 R2 SP1
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